Le Nails Boutique

Most the staff seemed competent but the manager was extremely rude and did a terrible job on my manicure.
1. Manager's application of acrylics on a finger i had chipped was terrible. She burnt and filed my finger's skin off the sides. It was also extremely thick and uncomfortable with a crack on the inside.

2. Products were bad. The nail polish i chose had become quite thick so she put a heap of liquid into it to make it more watery. Came out of nail salon and noticed there was air bubbles on all my nails. When I went back to show them the manager was not apologetic and just said "go choose another colour."

3. Before I left i decided to give some constructive feedback and said to the manager that it would have been nice if she had simply said "sorry about that, we will fix it, please go choose another colour." This will make the customer a lot more happier and it is good for business. The manager was extremely defensive and said it was not her fault or her nail polish fault. No one had that problem before so its just me- must be my fault, so no need to say sorry as she already said "choose colour." I saw no reason to waste my time and argue as she was just shouting at me so i said, that's fine, i won't be back, it's a shame because the business could do so much better with a more friendly boss that actually cares about their work and customers.

Very disappointing visit and would not recommend.